Have you ever come across a situation where you approached a sales executive for product information only to get a blank stare in return? Or did you ever get transferred from one customer support executive to another for a product-related issue? As a product or service-based company, if you struggle to deploy the right person who would understand your customer’s problem and help them resolve it, then you would know the importance of adequately training the sales and customer support teams on product knowledge.
Collaboration among employees is an essential practice for learning, this is acknowledged by organizations the world over. Social learning is integral to all learning environments as learners tend to gain knowledge more by observation, interaction, and collaboration. Social learning in simple terms is learning with the help of your social network, we tend to engage in one or the other form of social learning in our day to day activities, it could be the discussions in the cafeteria or more sophisticated interactions on blogs and social media. Continue reading “How to Incorporate Social Learning Strategies to Boost Corporate Training”
What started as presentations in the Flash format in the early 90s has grown to encompass some of the most advanced technology available today. ELearning has truly transformed to provide a highly immersive and engaging experience for the end-user. There are a number of innovative learning strategies in eLearning that are both ground-breaking and impactful. Continue reading “Top 3 Ultimate Path-Breaking Trends in eLearning”
Blended learning is the amalgamation of instructor-led training and eLearning which has found varied innovative applications such as Virtual Instructor-led training. VILT helps deliver a face to face session in the virtual environment which can overcome geographic constraints while maximizing the reach of the instructor-led training. Continue reading “Top 5 Reasons to Choose Blended Learning for Your Corporate Training Program”